MicroMouse
Hello - after many years of people telling me they love my resources I have decided to now add them to this page and then hopefully you all can benefit from them.
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Hello - after many years of people telling me they love my resources I have decided to now add them to this page and then hopefully you all can benefit from them.
Business and finance
GCSE Retail Business Lesson 2 - Unit 1 - Customer Service Scenarios
This is the 2nd lesson of the unit and will get the students thinking about different scenarios to respond to and react to
GCSE Retail Business - Principles of Customer Service - Unit 1 - Lesson 1
This is the first lesson and introduction to customer service principles